Shipping policy

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Shipping Policy

Last updated: 08 October 2026

Order Processing

All orders are processed within 1-3 business days.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

  • United Kingdom: 5-12 business days
  • Europe: 7-15 business days
  • International: 10-20 business days

Delivery times are estimates and may vary due to courier delays, customs procedures, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.

From time to time, we may offer free shipping promotions.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched.

Customers can use the tracking information to monitor the progress of their delivery.

Incorrect Addresses

Customers are responsible for ensuring that shipping details are accurate at the time of purchase.

BritDeals UK is not responsible for orders delayed, lost, or returned due to incorrect address information provided by the customer.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us and we will investigate the matter with the shipping carrier.

Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of the item and packaging where possible.

We will work to resolve the issue as quickly as possible.

Customs and Import Charges

International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities.

These charges are the responsibility of the customer.

Multiple Shipments

In some cases, items from the same order may be shipped separately due to product availability or warehouse locations.

Customers will not incur additional shipping charges for split shipments.

Contact Us

If you have any questions regarding shipping, please contact:

BritDeals UK
Email: britdeals.uk@mail.uk